Missed call

Mark called the Embassy lady this morning and found out that we have been favorably adjudicated and should expect a phone call for out interview shortly.  So I emailed them.  Well while we were at the store they called, and our cell phone garbled the message and we can't understand what they said.  So I emailed them again, begging them to either call back or email me.  So far they haven't done it..... :-(